Angular

Omnichannel - mConnect

Description

Project Description

mConnect Omnichannel provides the opportunity to integrate all your Digital advertisements, social media interactions, emails, faxes and Support ticket management at one portal. This application is specially designed for 3CX based call centers for the special features of colorful customized wallboards, customer call management and live chat integration.

Responsibilities

  • Started the Project from scratch using Angular and latest UI/UX tools
  • Lead and manage the UI team
  • Participating in discussions with clients to clarify their requirements
  • Creating project documents, integrating and implementing new Ideas

Technology